Privacy & COOKIES

Privacy & Cookies Policy

Wedding Venues in Cornwall & Devon
Effective Date: 14.12.24

Updated: 18.02.26 

Wedding Venues in Cornwall & Devon (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy & Cookies Policy explains how we collect, use, store, share, and protect your personal data when you use our website:

www.weddingvenuesincornwall.com (“the Website”).

1. Who We Are

Business Name: Wedding Venues in Cornwall & Devon
Address: Bodmin, PL30 3AJ
Email:hello@weddingvenuesincornwall.com

We act as the data controller of the personal data collected through this Website.

For any privacy-related enquiries, please contact us using the details above.

2. Collecting Personal Information

We may collect, store, and use the following types of personal information:

A. Information You Provide to Us

Enquiry & Contact Information

  • Name

  • Email address

  • Telephone number

  • Preferred wedding date

  • Approximate guest number

  • Venue preferences

  • Any other details provided when completing a form

Registration Information (if applicable)

  • Email address

  • Account details where relevant

Subscription Information (if applicable)

  • Name

  • Email address (for newsletters or notifications)

Communications

  • Information contained in correspondence you send to us

  • Enquiry details and metadata relating to communications

Other Information

  • Any other personal data you choose to provide

Before providing personal information about another individual (for example, a partner), you must ensure you have their consent to share their data and that they understand how it will be processed under this policy.

B. Technical & Usage Data

We may automatically collect:

  • IP address

  • Geographical location

  • Browser type and version

  • Operating system

  • Referral source

  • Duration of visit

  • Page views

  • Website navigation paths

  • Timing, frequency, and patterns of service use

This helps us improve website performance and user experience.

C. Transactional Data (If Applicable)

If payments or transactions are processed through the Website, we may collect:

  • Name

  • Address

  • Email address

  • Telephone number

  • Payment-related information

3. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

Contractual Necessity

To take steps at your request or fulfil obligations relating to your enquiry.

Legitimate Interests

To:

  • Respond to enquiries

  • Improve our Website and services

  • Monitor performance and usage

  • Maintain business records

We ensure our legitimate interests do not override your rights.

Consent

Where you explicitly agree, including:

  • Sharing your enquiry with other venues

  • Receiving marketing communications (if applicable)

Legal Obligation

Where processing is necessary to comply with the law.

If the lawful basis for processing your data changes, we will update this policy and notify you where required.

4. How We Use Your Personal Information

We may use your personal information to:

  • Administer and operate our Website and business

  • Respond to your enquiries

  • Enable you to use our services

  • Share your enquiry with relevant venues (with your consent)

  • Send service-related communications

  • Provide requested email notifications or newsletters

  • Improve user experience and personalise content

  • Monitor and analyse website performance

  • Prevent fraud and maintain website security

  • Handle complaints or disputes

  • Verify compliance with our terms and conditions

  • Comply with legal obligations

We do not sell or rent your personal data.
We do not provide your personal data to third parties for their own direct marketing purposes.

5. Sharing Your Enquiry with Other Venues

When submitting an enquiry, you may choose to allow us to share your details with other relevant wedding venues or suppliers that match your preferences.

How It Works

If you request, for example:

  • A beach wedding venue

  • A venue for a specific guest capacity

  • A certain location or style

We will only share your enquiry with venues that meet your criteria.

The venues receiving your enquiry will use your personal data to respond to your enquiry, which may include providing availability information, pricing details, and relevant information about their venue or services.

Once your enquiry has been shared at your request, those venues act as independent data controllers and will process your personal data in accordance with their own privacy policies. We encourage you to review their privacy policies when they contact you.



6. What Data We Share

With your explicit consent, we may share:

  • Name

  • Email address

  • Phone number

  • Preferred wedding date

  • Guest numbers

  • Venue preferences

We will not share additional data without your consent.


7. How We Obtain & Withdraw Consent

  • A tick-box appears on the enquiry form.

  • It is unticked by default.

  • By ticking it, you provide explicit and informed consent.

  • You may refuse without affecting your enquiry with us.

Withdrawing Consent

You may withdraw consent at any time by emailing:

hello@weddingvenuesincornwall.com

Once withdrawn, we will stop sharing your data immediately.


8. Disclosure of Personal Information

We may disclose personal data to:

  • Employees and authorised contractors

  • Professional advisers (lawyers, accountants, insurers, auditors)

  • Service providers (hosting, analytics, IT support)

  • Legal authorities where required

  • Parties involved in legal proceedings

  • Potential buyers in the event of business sale or restructuring

Except as set out in this policy, we will not disclose your personal data.


9. International Data Transfers

Some of our service providers (such as analytics or hosting providers) may process personal data outside the UK.

Where this occurs, we ensure appropriate safeguards are in place, including:

  • UK-approved Standard Contractual Clauses

  • Transfers to countries recognised as providing adequate protection

We take reasonable steps to ensure your data is protected in accordance with UK GDPR.


10. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy.

Enquiry Data

We retain enquiry details and consent records for up to 12 months from the date of your enquiry.

After this period, data will be deleted or anonymised unless required for legal compliance or dispute resolution.


11. Security of Personal Information

We implement appropriate technical and organisational measures to protect your personal data from:

  • Unauthorised access

  • Loss

  • Misuse

  • Alteration

However, transmission of information over the internet is inherently insecure, and we cannot guarantee absolute security.


12. Cookies Policy

A cookie is a small file stored on your device. Cookies may not typically contain personal information but may link to data we hold.

Types of Cookies We Use

Essential Cookies
Required for the Website to function properly.

Performance & Analytics Cookies
We use analytics tools (such as Google Analytics) to understand website usage and improve performance.
For more information, please refer to Google’s Privacy Policy: https://www.google.com/policies/privacy/

Functional Cookies
Allow the Website to remember your preferences.


Managing Cookies

Most browsers allow you to:

  • Block cookies

  • Delete cookies

Please note that blocking or deleting cookies may impact website functionality.


13. Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before providing personal data.


14. Updating Information

Please inform us if your personal information changes or if you believe it is inaccurate so we can update it accordingly.


15. Your Rights Under UK GDPR

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict processing

  • Object to processing

  • Withdraw consent at any time

  • Request data portability (where applicable)

To exercise these rights, contact:

hello@weddingvenuesincornwall.com

We may refuse or charge a reasonable fee for excessive or repetitive requests, as permitted by law.

You also have the right to lodge a complaint with the UK supervisory authority:

Information Commissioner’s Office (ICO)
https://ico.org.uk


16. Changes to This Policy

We may update this Privacy & Cookies Policy from time to time. Any changes will be posted on this page with an updated effective date.

Your continued use of the Website constitutes acceptance of the updated policy.